Cosmetics, Skincare & Accessories
Thats The Look ship Worldwide and all products will be posted Royal Mail standard 1st Class. Orders will be dispatched upon cleared payment within 1-2 business days. Orders are dispatched within 1-2 working business days of receipt of order and cleared payment. Delivery will usually be within 3-5 working days thereafter. For international orders, please allow 10-15 business days to receive your delivery which will be dispatched within 1-2 business days upon cleared payment.
Our shipping costs are worked out on your country. UK Orders are £3.00, Europe is £5.60 and the rest of the world is £7.00.
Lost or Delayed Items
Once we have dispatched your items it is then the responsibility of the courier or postal service to deliver. We ask that our customers allow 15 working days for the delivery of items due to unforeseen circumstances such as strike action or chronic weather conditions.
We do not consider items to be “lost in transit” until a certain amount of time has passed in accordance with the independent regulations of the courier or postal service. If an item is lost we will provide an immediate replacement or refund, as directed by you, at no further cost to you.
All items require signature on delivery and we retain proof of postage for all items